Shipping & Delivery

When you place an online order with us here at CRANBOURN®, it will be handpicked by our Warehouse team here in the UK and sent to your door, wherever you are.

To ensure the safe arrival of your goods, all of our shipments are tracked and require a signature upon delivery. Order before 13.00pm to have your order dispatched on the same working day.

Our Express services are applicable to UK orders only.  UK orders placed before 13.00 pm Monday – Thursday delivered the next working day.  Northern Ireland and Channel Islands, and some Highland addresses 1-2 working days. We will inform you if the shipment is due to take longer.

We use DPD/ Royal Mail/Parcel Force for UK Express deliveries and shipments to Europe and International addresses.

If your order is taking any longer to get to you than the above stated shipping time, please Log in to your account to check your tracking or get in touch with our Customer Service Team us so we can check up on this for you: customerservice@cranbourn.com

Please note we will endeavour to dispatch your order straight away, however during sale periods this could take 2-3 working days.

For all delivery & shipping matters relating to exchanges and returns, please refer to our exchanges and returns policy.

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CRANBOURN® developed from the idea that there is another way, by continually exploring, discovering and creating the finest sustainable luxury fragrances for our customers.

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