We hope that you are happy with your CRANBOURN® purchases but, understand that from time to time, you may need to return items. We can offer a refund on items purchased from us and returned in an unsealed condition with all packaging intact within 28 days of delivery for full priced items, and within 14 days of delivery for sale or discounted items. Proof of purchase must be provided for us to process a refund. Any items received in a non-sellable condition, unfortunately, cannot be accepted or refunded.
Please ensure that you return any goods to in their original sealed packaging.
If you have received an item from CRANBOURN® as a gift, you may return it for an exchange or credit note only – please ensure this is clearly stated on a note when returning to us.
For all CRANBOURN® products purchased via a CRANBOURN® Authorised Distributor, please refer to the retailer you have purchased from and their terms & conditions.